Terms of Service

As a rightful client/member of DollarCPanelHosting.COM [hereafter referred to as "DollarCPanelHosting"] binds you to the following terms and agreements. DollarCPanelHosting reserves the right to revise its policies at any time without notice.


All services provided by DollarCPanelHosting may only be used for lawful purposes. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited.
This includes, but is not limited to: copyrighted material(hosted / linked), material we judge to be threatening or obscene, unlicensed software or files, or material protected by trade secret and other statute.
You agree to indemnify and hold harmless DollarCPanelHosting from any claims resulting from the use of our services.
Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of anothers copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our server. If you believe that your copyright or trademark is being infringed upon, please email contating all the information related.
Examples of unacceptable material on all Shared and Reseller servers include:

Links to unacceptable content, as defined above, are also prohibited.
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita): Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.
DollarCPanelHosting reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice. Failure to respond to email from our abuse department within 24 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via troubleticket/email and will have a response within 24 hours.


DollarCPanelHosting refuses to tolerate any approach to the sending of Unsolicited Commercial Email (UCE) or SPAM through our network and services. Customers of DollarCPanelHosting may not use or permit others to use our network, including our third party networks, to partake in UCE or SPAM distribution. Customers of DollarCPanelHosting may not host or permit hosting of sites or information that is advertised by UCE or SPAM sent from other servers or networks.
Users who maintain email lists, or send emails to more than 10 recipients at a time, or send more than 1,000 emails in a 7-day period must maintain complete and accurate records of all consents and opt-ins and provide such records to DollarCPanelHosting upon its request and allow any party sent email to remove itself automatically and permanently. If a user cannot provide positive and verifiable proof of such consents and opt-ins, DollarCPanelHosting will consider the mass mailing to be unsolicited and take appropriate action to ensure the quality of our network, including our third party networks.
Other prohibited activities related to email include, without limitation, the following: (i) Use of DollarCPanelHosting for the receipt of replies to unsolicited mass e-mail;
(ii) Forgery of e-mail headers (“spoofing”);
(iii) Spamming via third-party proxy, aggregation of proxy lists, or installation of proxy mailing software;
(iv) Configuration of any server to accept and process third-party messages for sending without verified user identification and authentication (open-relay mailers);
(v) Hosting web pages advertised within “spam e-mail” sent from another network (“spamvertising”);
(vi) Hosting web pages or providing services that support bulk emailers or SPAM;
(vii) Any other unsolicited bulk messages, postings, or transmissions through media such as weblog posts, IRC/chat room messages, guestbook entries, HTTP referrer log entries, USENET posts, pop-up messages, instant messages, or SMS messages;
(viii) configuring or altering a server in such a way as to defeat remote anti-SPAM filters such as trying to send emails out multiple IP addresses on the same server, or using invalid or recently registered domain names to mask the true identity of your emails;
(ix) use of any email address on a mailing list that was not opt-in verified by the same IP address and domain used to send outbound emails.
SPAM Complaint Processing fees - A service fee of $50 per spam complaint will be applied for SPAM complaints that are processed by or sent to DollarCPanelHosting as a result of violations of these Terms of Service. A service fee of $125/hour will apply for investigation and corrective work performed by DollarCPanelHosting to resolve SPAM violations.
IP Blacklisting Removal fees - If, as a result of a Customer's actions, DollarCPanelHosting's mail servers or IP address ranges are placed on email black hole lists or other mail filtering software system list, DollarCPanelHosting shall charge Customer $250 upfront and $125 per hour thereafter for any necessary investigation and corrective work.

Policy Violations

DollarCPanelHosting may, at any time, audit systems for any data/activity showing potential policy violations. If any terms or conditions are failed to be followed, it will result in grounds for service suspension or deactivation. DollarCPanelHosting reserves the right to remove any account or service without prior notice. If DollarCPanelHosting deactivates your service or account(s) for violating policy, you will forfeit your rights to a refund. No refunds for advance payments on deactivated accounts. Serious offenses may cause immediate deactivation WITHOUT WARNING.
Warnings: The DollarCPanelHosting Abuse Dept makes an attempt to contact the client, via email, when the first sign of a possible violation is noted. These alerts are a courtesy. Responses to such alerts are required within 24 hours. If an alert is received from any DollarCPanelHosting staff member, the client is responsible for acknowledging his/her understanding and citing any action planned or taken, within 24 hours of the notice. Failure to do so may lead to suspension and will require a $25.00 fee for reactivation. Repeated failure to do so may result in termination.
Note: It is extremely important to ensure that the email address on record with the DollarCPanelHosting Client Portal is valid. This is the address used for abuse notifications and warnings.

Account Termination/Suspension/Deactivation

Without limiting other remedies, DollarCPanelHosting or its affiliates may limit, suspend, or terminate your use of DollarCPanelHosting Products and Services, prohibit access to DollarCPanelHosting's website, remove hosted content such as emails and website data, and take technical and legal steps to keep you off DollarCPanelHosting's network if we suspect that you are in breach of these Terms of Service, or are past due by more than 3 days (suspension) or 10 days (termination) on your account balance (subscription payment), causing possible legal liabilities, acting inconsistently with the letter or spirit of our policies, your use of any Product or Service degrades the quality and performance of the DollarCPanelHosting services, if you purchased DollarCPanelHosting Product or Services from an unauthorized reseller, or for other similar reasons, with immediate effect and without recourse to the courts. DollarCPanelHosting shall effect such termination by preventing access to your account and to the DollarCPanelHosting network as well as delete any website content, data, or domain names stored on our network. If you provided a valid email address, DollarCPanelHosting may provide notice to you by email, but is not under obligation to notify you.
All provisions which must survive in order to give effect to their meaning shall survive any expiration or termination of the agreement, including without limitation, all of your representations, warranties and indemnification obligations.
You acknowledge and agree that any termination of the Service under any provision of this Agreement may be effected without prior notice, and agree that DollarCPanelHosting may immediately thereafter delete any and all hosted data, backup files, email files, domain names, account settings, network addresses and any other content within your account that is stored on the DollarCPanelHosting network.


DollarCPanelHosting may or may not require a reactivation fee when a customer account/s is/are suspended. DollarCPanelHosting at it's discretion may or may not charge $25.00, and when applicable, to cover any administrative costs associated with the offense/violation, as determined by DollarCPanelHosting.

Unauthorized Usage

In any case involving unauthorized parties utilizing a DollarCPanelHosting service for abuse/violations, the client will be responsible for stopping all affected applications, until the source of the problem is found and corrected. DollarCPanelHosting may opt to disable all services until the client can perform such an investigation. If the technical support of DollarCPanelHosting is required for the investigation, the client agrees to compensate DollarCPanelHosting at a rate of $25/hour for such services performed, if such services are not included in the client's current service package.
In general, the client is responsible for maintaining a secure system. This includes, but is not limited to:
Requesting kernel updates (for VPS/Dedicated Server)
Applying application patches (for VPS/Dedicated Server)

Additionally, DollarCPanelHosting will not be responsible for securing third-party applications.
The client is expected to monitor his/her system(s) and/or service(s). Resource usage should be maintained within the level outlined in the service contract. Abuse caused by end-users or unauthorized parties may increase resource usage and it should be noted that overage fees may apply.
Certain clients, such as those with fully managed VPS/Dedicated Server support services, may be entitled to a higher level of support than those clients with only basic VPS/Dedicated Server management included with their service(s). The above unauthorized usage responsibilities may differ for such clientele. Further details of technical support provided can be found in the DollarCPanelHosting Managed Services Definition and Backup Policy.

Resource Usage

DollarCPanelHosting will be the sole arbiter as to what constitutes a violation of resource usage limitations.
DollarCPanelHosting Shared and Reseller user may not:
1) Use 15% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
2) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
3) Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
4) Run any software that interfaces with an IRC (Internet Relay Chat) network.
5) Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers.
6) Participate in any file-sharing/peer-to-peer activities
7) Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
8) Run cron entries with intervals of less than 15 minutes.
9) Run any MySQL queries longer than 15 seconds. MySQL tables should be indexed appropriately.
10) When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include("") use include("include.php")
11) To help reduce usage, do not force html to handle server-side code (like php and shtml).
12) Only use https protocol when necessary; encrypting and decrypting communications is noticeably more CPU-intensive than unencrypted communications.

VPS accounts may not:
1) exceed a 15 minute load average greater than two (2) times the amount of CPU cores given.
2) run public IRCd's or malicious bots.
3) run any type of BitTorrent client or tracker that links to or downloads illegal content.
4) use an Open/Public proxy, or utilize a proxy to access illegal/malicious content.
5) use I/O intensive applications which adversely affect normal server operations.
Bandwidth: Overage fees will apply to any service utilizing more than it's assigned bandwidth allocation, except for those services advertised/sold as "UNMETERED". Overages will be calculated based on overall amount of GigaBytes (GB) transferred in a monthly period, unless a service is sold based on Megabits per Second (MBPS). Services sold by MBPS, will be calculated via the industry standard 95% method, unless specified in contract otherwise. MRTG or other bandwidth reporting is available upon request for all services. Client is responsible for all usage, and any corresponding overages fees, that result from a service that may be hacked and/or flooding. DollarCPanelHosting may require a deposit should a client utilize/require large amounts of bandwidth beyond their standard bandwidth allocation.

Port Usage: Basic Dedicated servers are installed on 10Mbps unthrottled ports, unless service is sold as a specified port size (ie...10MBPS UNMETERED) or specified/requested as a capped port. DollarCPanelHosting reserves the right to monitor network usage, and if a service significantly exceeds average usage, to throttle the available speed to conserve network resources and to prevent any large billing anomalies. This will generally not include short spikes in usage, but will include, but not be limited to, sustained transfers of significantly larger than average amounts of bandwidth. If at any time any client's data transfer rate affects other DollarCPanelHosting clientele, DollarCPanelHosting reserves the right to throttle and/or disconnect the service causing such a problem.


DollarCPanelHosting reserves the right to block/filter or throttle ports and/or ip address ranges, at its discretion. This may include, for example, blocking Port 6667 (IRC), denying access from a known-spamming IP address range, or limiting the speed of point-to-point file-sharing programs (Kazaa, Limewire, Donkey, etc...). This may also include giving priority to certain traffic types, such as Voice-over-IP (VOIP) phone call transmissions.


Services advertised/sold as "UNMETERED" will not be subject to bandwidth overage fees. Bandwidth is supplied from a shared pool, and is not supplied as guaranteed/dedicated bandwidth. Burstable usage of the UNMETERED service/port is permitted, however, a service that has heavy sustained usage may have their port capped or be asked to upgrade to a dedicated service plan. UNMETERED service is supplied on a "best-effort" basis---which may result in some slowdowns during peak traffic times.

Shared/Reseller Hosting:

DollarCPanelHosting is pleased to offer our Virtual Hosting clientele unlimited traffic/hits and server usage. Unlimited Traffic/Hits refers to the number of visitors to your website, NOT the amount of bandwidth/data transfer. Your account is still limited to the alotted bandwidth/data transfer included with your selected package. To maintain the integrity of our service, the following usage may be limited/disallowed on Virtual Hosting service:
- Banner, graphic, or CGI scripts running from the service, and being utilized on other domains/websites
- Large graphic or download archives/galleries
- Large chat room gatherings
- Heavy system resource utilization

If you do not qualify for unlimited traffic/hits, your account may be required to be upgraded, or, DollarCPanelHosting may relocate your site to a different server and/or IP address, to reduce the load on the server on which you are currently residing.

Virtual Private Servers (VPS):

To maintain the integrity of our service, VPS service that utilizes heavy amounts of system resources may be required to be upgraded, or, DollarCPanelHosting may relocate your site to a different server and/or IP address, to reduce the load on the server on which you are currently residing.

Backup Service:

To maintain the integrity of our service, DollarCPanelHosting may relocate your backup service to a different server and/or IP address, to reduce the load on the server on which you are currently residing. Download/FTP sites, web-serving (httpd), and/or usage that results in heavy upstream/outgoing bandwidth consumption beyond that of normal backup operations is not permitted on the backup service. This service is meant for the backup/restore/sharing/storing of data/files, and not for usage normally performed by web/database servers.

Idle Timeouts

DollarCPanelHosting may disconnect any idle connection to the network.
Average timeouts are:
FTP - 300 seconds
Dial-Up - 10-15 minutes
Telnet/SSH - 2 hours

Support Interaction

The DollarCPanelHosting Support team takes great lengths to provide polite, prompt and excellent customer service at all times. For the safety and protection of our staff and their families we have a zero tolerance policy in regards to abuse of our staff. You may not threaten, abuse, shout at, swear at, insult, or otherwise disrespect our staff during any form of business communication including, but not limited to in person, telephone, live chat, fax, postal mail, Email, forum post, blog post, instant messenger, or ticket response. Violations of this aspect of the Terms of Service and as well as DollarCPanelHosting's Support Scope is subject to account termination without warning. If such a termination takes place no refund will be given.
Examples of such activity include, but are not limited to:

> Verbal abuse - cursing, yelling, threatening, etc...
> Ongoing disregard for warnings or notices
> Consistent mistakes/errors/changes causing unnecessary workload
> Consistent support request which is beyond the DollarCPanelHosting Techinical Support Scope
> Spamming DollarCPanelHosting email addresses, ticket systems, contact (landline and mobile) numbers, SMS gateway, and servers
> Continuous involvement in flood/DDOS activity, hacked services, or other ongoing non-permitted usage
> Consistent late payments or responses
> Issuing a chargeback or bouncing a payment
> Continuous activation of problematic end-users
> Activity which affects the service(s) of other DollarCPanelHosting clientele


DollarCPanelHosting Technical Support Scope includes:
> Technical server support (installation of server modules, server software, etc)
> Troubleshooting server conflicts (timeout warnings, unaccessible control panel, unresponsive server, etc)
> Installation help for scripts included in Fantastico De Luxe and Softaculous Script Installers

DollarCPanelHosting Technical Support Scope does not include:
> Installation of customer software/script (other than those included in Fantastico and Softaculous Installers)
> Troubleshooting website malfunction such as error of loading scripts, security hole, etc.
> Editing/Modifying customer website design/codes
> Troubleshooting IP address being blocked by certain RBLs due to SPAM


To cancel or elect not to renew any Product or Service the Customer must submit a cancellation request via the DollarCPanelHosting Client Portal (currently at https://clients.DollarCPanelHosting.COM). This must submitted at least seven (7) calendar days prior to expiration of the current renewal term. To insure the privacy and security of both the Customer and DollarCPanelHosting, cancellation must be completed via the DollarCPanelHosting Client Portal only. Requests for cancellation via e-mail, telephone, fax, physical mail, helpdesk or any other means will not be processed.
No refunds will be given, beyond the 7 day moneyback guarantee, for late cancellations. Cancellations requests made seven (7) or less days prior to expiration of current renewal term require that the current service invoice be paid. Account credits, including credits given by DollarCPanelHosting as adjustments, funds added by clients via the billing system, or any other situation are non-refundable and can only be used toward payment of DollarCPanelHosting services.
Please take note that email address with prefixes of @DollarCPanelHosting.COM is the only accredited email address which will inform you about the progress of your order. is also used in case of emergencies and mail server breakdown. Other email address will not be honored by DollarCPanelHosting.


You agree to pay DollarCPanelHosting for Products and Services without deduction, or delay for any reason. At any time, DollarCPanelHosting may require you to pay a deposit or increase an existing deposit as a condition of providing Services. You authorize DollarCPanelHosting to investigate your credit history at any time and to share credit information about you with credit reporting agencies. Payment of all charges is overdue within three (3) days after the date of invoice, in U.S. currency. Invoices are issued seven (7) days prior to subscription renewal dates (if you bill on the 15th of the month, an invoice is generated on the 8th of the month and must be paid in full by the 15th of the month). Past due accounts that receive payments will have those payments applied to the oldest past due invoices first. Failure to pay any invoice may place the account into default, and could lead to suspension of all services until the account is paid and current. You will be responsible for reimbursing DollarCPanelHosting for all costs (including reasonable attorney fees) associated with collecting delinquent or dishonored payments. Accounts not paid in full within three (3) days of the invoice due date may be suspended, or terminated and a reconnection late fee of TWENTY FIVE DOLLARS ($25) may be applied for each service in the overdue invoice. Accounts not paid in full within ten (10) days of the invoice due date may be terminated and any past due invoices turned over to our collections service with an additional collections fee of SEVENTY NINE DOLLARS ($79) will be applied in addition to any past due balance and/or late fees.


DollarCPanelHosting accepts online payments from Credit Card(thru PayPal), Paypal Payments, and offline payments via Bank Transferes(Bank transfers are only for Indian Customers and restricted to halfyearly and yearly payments only).


Each of DollarCPanelHosting's managed Shared, Reseller, Wordpress Hosting Starter, VPS and Dedicated Server packages carry a 7 day conditional money back guarantee on them. If you are not completely satisfied with our services within the first 7 days of your service, you will be given a full refund of the contract amount. Remember, no refund shall be given to any account..
i) suspended due to a TOS Violation
ii) under the limitations below.

Extended Policy Limitations

Customers who availed the Free Domain included in their package/s VOIDS any and all Money-Back guarantees.
Domain Name Registrations, Site Builders, SSL Certificates, Email Hosting, Add-ons, WHMCS, cPanel licenses, Fantastico licenses, Softaculous licenses, hourly administration, and full management plan are not included in the 7 days refund policy scope. DollarCPanelHosting will not provide refunds to any transactions made with these services.
Account credits, including credits given by DollarCPanelHosting as adjustments, funds added by clients via the billing system, or any other situation are non-refundable and can only be used toward payment of DollarCPanelHosting services.
VPS and VPS Reseller packages are only eligible for a prorated refund.
Dedicated Server refunds are only entertained if and only if they experience any of the below mentioned problems:
1. Network/Connection Failure
2. Hardware Failure
3. Software/Licenses Failure
DollarCPanelHosting may refuse to entertain any refund request with reasons other than those above mentioned possible problems (eg: delayed setup time, delayed licensing).
All approved refunds will be released ONLY to the payment method that the client chose when they made their purchase. However for offline payments, refund can either be credited to DollarCPanelHosting Client Portal credit fund, or be converted as a Paypal fund (Customer Paypal account needs to be provided).


Your use of this service is at your sole risk. DollarCPanelHosting is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on DollarCPanelHosting servers.
DollarCPanelHosting internal backup feature for Shared and Reseller Hosting accounts is ran on Sunday of each week, overwrites any of our previous backups made, and only one week of backups are kept. This service is provided to Shared and Reseller Hosting customers as a courtesy. For VPS and Dedicated Server service, no backups are kept. That's why VPS and Dedicated Server customers should strongly exercise to take backups of their own data.
DollarCPanelHosting always recommends purchasing backup storage/service with any and all systems/services. Clients may purchase backup drives and/or backup storage and perform their own backups--with or without DollarCPanelHosting or control panel supplied backup software enabled, or may purchase a managed backup solution from DollarCPanelHosting.


We, DollarCPanelHosting, are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy. DollarCPanelHosting promise to never give out, trade, distribute, or sell your information to parties outside of DollarCPanelHosting.

Affiliates Terms

1. Joining the Program
By filling out the signup form you will automatically become an affiliate and are bound by the terms of this agreement. Your participation in the program is solely for this purpose: to legally advertise our website to receive a commission on products purchased by your referral individuals.

2. Revocation of Affiliate Status
Your affiliate application and status in the program may be suspended or terminated for any of the following reasons: Inappropriate advertisements (False claims, misleading hyperlinks) Spamming (mass email, mass newsgroup posting, etc...) Advertising on sites containing/promoting illegal activities Violation of intellectual property rights. Using of Affiliate Link for own use of any DollarCPanelHosting products and services.

3. Affiliate Links
You may use graphic and text links both on your website and in emails. The site may also be advertised "offline" in classified ads, magazines, and newpapers. You may use the graphics and text provided to you by us, or you may create your own as long as they are deemed appropriate according to the conditions in section 2.

4. Affiliate Tracking
When a web surfer clicks through your affiliate link, a cookie is set in their browser that contains your affiliate username. Also, their IP address is tracked in the database along with your affiliate name. When this person decides to buy a product, the script will look for this cookie and/or try to match their IP address to identify the affiliate who will be awarded the commission. Visitors sent through your affiliate link may make a purchase later in time and the commission will still be awarded if the cookie is present in their browser and/or the are using the same IP address as the one logged in the database.

5. Terms of the agreement
These terms will begin upon your signup with the affiliate program and will end when your affiliate account is terminated. The terms of this agreement may be modified by us at any time. If any modification to the terms is unnacceptable to you, your only choice is to terminate your affiliate account. Your continuing participation in the program will constitute your acceptance of any change.

6. Signup Bonuses / Credits
Upon signing up with our program, you may or may not receive signup bonuses or credits to your affiliate account. These can amount to some form of cash equivalent. These signup bonuses or credits will only be paid out when you have reached the minimum payout amount designated by our Affiliate Program. You cannot redeem these credits for anything else other than what they are, and will not be dispersed until you have generated enough commissions that is equal or greater than the minimum payout amount. If you do not generate any commissions at all within a period of 1 year, our company reserves the right to revoke and cancel any signup bonuses credited to your affiliate account due to lack of performance.

7. Liability
We will not be liable for indirect or accidental damages (loss of revenue, commissions) due to affiliate tracking failures, loss of database files, and any results of "intents of harm" to the program or our website. We do not make any expressed or implied warranties with respect to the affiliate program and/or products sold at this site. We make no claim that the operation of the affiliate program and our website will be error-free and we will not be liable for any interruptions or errors. We will be responsible for providing all necessary information to allow you to make appropriate Link from Your Site to Our Site. We will be solely responsible for processing every order application for DollarCPanelHosting products or services placed by a customer following a Link from Your Site, for tracking the number and amount of sales generated by the Link from Your Site, and for providing information to you regarding commission payments.
We will also be responsible for all the payment processing, cancellations, returns, and related customer service for DollarCPanelHosting services.
We are responsible for establishing commission schedules and payouts of earned Commissions as detailed in Section 8 of this Agreement.

8. Eligiblity and Commissions of Products and Services
All Monthly and Yearly-paid Shared Hosting plans, Reseller Hosting, VPS, and Dedicated Servers are all eligible for referral commissions.

>10% RECURRING Commission applies to all Shared Hosting and Reseller Hosting referrals.
>5% ONE-TIME Commission applies to all VPS and Dedicated Server referrals.

Additional add-ons, domains, digital certificates, email hosting, site builders, and ALL packages currently in promotion or discount are not eligible for earning comissions with DollarCPanelHosting Affiliate.
10. Payments

DollarCPanelHosting reserves the right to modify the commission value of a sold product/service at its absolute discretion to decide not to pay any Commission to you if we believe that any referral has been made in violation of its technical guidelines, due to referral/customer fraud, or due to referral/customer contract cancellation. It is the Affiliate's sole and absolute duty to follow precisely this Agreement and its guidelines at all times.
DollarCPanelHosting is under no obligation whatsoever to pay any Commission to any Affiliate who does not strictly follow this Terms and Agreements. DollarCPanelHosting's determination of the commissions due shall be dispositive.

LAST CHANGES: October 20, 2014.